Question 1

WHOLESALE INQUIRIES

Accepted Answer

We do offer wholesale prices for businesses with our stock. Please send us an email with your business name, ABN, and your inquiry and we'll get back to you as soon as we can.

Question 2

RETURN POLICY

Accepted Answer

We take every care to send plants out in good condition and please let us know if they come damaged or if you have any concerns within 24 hours after you receive them. Just send us an email with a photo and we can arrange another plant for you or a store credit.  Unfortunately we won't accept change of mind plants so please make sure you are 100% happy with your order.

Question 3

SHIPPING POLICY

Accepted Answer

To add a new As we are dealing with live plants we will express post your newbies to you Monday, Tuesday, and Wednesday. Please keep in mind though that there are the chance of variation of size for the plants but we promise you that we only send the best plants we have! ​ We are able to send your plants to: QLD, NSW, VIC, SA. Due to biosecurity reasons we are unable to send to WA, NT, TAS. ​ We can deliver to your door to: Brisbane Central Brisbane Eastern suburbs Brisbane Inner West suburbs Brisbane South side or contact us and arrangements can be made. ​We ship via Australia Post. Once they receive the package, we are no longer liable. ​We will not be held accountable for Australia Post delays as this is out of our control.

Question 4

HOW CAN I CONTACT PLANTS BY WENDY

Accepted Answer

Please feel free to chat with our customer care team on our live chat feature between the hours of 8am - 3pm AEST, or email us at: plantsbywendy@gmail.com   Drop us a line on Instagram @plants_by_wendy or Facebook https://www.facebook.com/plantsbywendy/

Question 5

Wholesale Inquiries

Accepted Answer

We do offer wholesale prices for businesses with our stock. Please send us an email with your business name, ABN, and your inquiry and we'll get back to you as soon as we can.

Question 6

Return Policy

Accepted Answer

We take every care to send plants out in good condition and please let us know if they come damaged or if you have any concerns within 24 hours after you receive them. Just send us an email with a photo and we can arrange another plant for you or a store credit.   Unfortunately we won't accept change of mind plants so please make sure you are 100% happy with your order.

Question 7

Shipping Policy

Accepted Answer

To add a new As we are dealing with live plants we will express post your newbies to you Monday, Tuesday, and Wednesday. Please keep in mind though that there are the chance of variation of size for the plants but we promise you that we only send the best plants we have! ​   We are able to send your plants to: QLD, NSW, VIC, SA. Due to biosecurity reasons we are unable to send to WA, NT, TAS. ​ We can deliver to your door to: Brisbane Central Brisbane Eastern suburbs Brisbane Inner West suburbs Brisbane South side or contact us and arrangements can be made.   ​We ship via Australia Post. Once they receive the package, we are no longer liable. ​We will not be held accountable for Australia Post delays as this is out of our control.

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